Baj77 Privacy Policy — Your data, our responsibility

1. Introduction

This privacy policy describes how baj77 (website and mobile app) collects, uses, and protects users' personal information. By using baj77, you agree to this privacy policy.

We believe every user's data belongs to them. That is why we only collect what is strictly necessary to provide our services. Our privacy policy is built to meet international data protection standards.

This policy may be updated at any time. We recommend visiting this page periodically to stay informed.

2. Information We Collect

Baj77 collects three types of data — registration information, usage information, and technical information. Each type is used for specific, defined purposes.

3. Purpose of Data Use

Baj77 uses collected data exclusively for the purposes listed below. We never use your information for any other purpose without your consent.

• To complete account registration and identity verification (KYC).
• To process deposits, withdrawals, and other financial transactions.
• To keep you informed of relevant bonus offers and promotions.
• To provide customer service and technical support.
• To ensure platform security and detect fraudulent activity.
• To monitor responsible gaming and provide the necessary support.
• To meet legal obligations and satisfy the requirements of regulatory bodies.
• To improve platform performance and the overall quality of our service.

4. Data Sharing Policy

Baj77 never sells your personal information to third parties. In certain limited circumstances, however, a small amount of data may need to be shared.

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Banking, Nagad, and Rocket.
• Legal Authorities: We are legally required to disclose information when ordered by a valid court or requested by a regulatory authority.
• Security Partners: Limited data shared with verification agencies for fraud detection and anti-money laundering purposes.
• Game Providers: Only the data necessary to enhance your gaming experience is shared with trusted game developers.

5. Cookies & Tracking Technologies

Baj77 uses cookies and similar technologies to enhance your website experience. Cookies are small text files stored on your device.

You can disable cookies at any time through your browser settings, though doing so may limit certain features.

6. Data Security Measures

Baj77 employs industry-leading technical measures to protect your data. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption — bank-grade security.
• Two-Factor Authentication (2FA): OTP verification is required at login and for large withdrawals.
• Firewall & DDoS Protection: Advanced firewalls are always active to defend against cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: Your data is regularly backed up to encrypted servers.
• Limited Access Policy: Only authorized personnel may access sensitive information.

7. Data Retention Period

Baj77 does not retain your data longer than necessary. Once legal obligations or legitimate business purposes are fulfilled, your information is securely deleted.

• Account Information: For the duration of active account status and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by legal obligations.
• Gaming Records: Up to 3 years for responsible gaming monitoring purposes.
• Cookie Information: In accordance with each cookie's individual lifespan (see Section 5).
• Support Chat & Email: Up to 2 years after issue resolution.

8. Your Rights

As a baj77 user, you have clearly defined rights over your own data. Any request can be submitted through our support team.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request a correction to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Data Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

9. Child Protection Policy

Baj77 does not collect information from or provide services to anyone under the age of 18. If an underage account is identified, it will be closed immediately and all collected data will be deleted.

• Age verification is carried out at the time of registration.
• A national ID or passport may be requested in cases of suspected fraud.
• Parents may not operate an account in their child's name.

10. Privacy Policy Updates

Baj77 may update this privacy policy at any time. You will be notified of any significant changes via your registered email or through platform notifications.

• The date of any changes will be clearly stated at the top of the page.
• At least 7 days' notice will be given before any major changes take effect.
• If you do not agree to the updated policy, you may request account closure.

11. Contact Us

If you have any questions or requests regarding this privacy policy, please get in touch. Our dedicated privacy team is ready to address all your concerns.

• Email: [email protected]
• Live Chat: Available 24/7 on website and app
• Response Time: Usually within 24–48 hours